The bus at ann arbor was about 40 mins late, which meant i missed my transfer in detroit. I feel he deserves a refund do to the fact that the bus driver departed before the correct time greyhound feels differently. There may be more reports for greyhound bus for more results perform a general search for greyhound bus. I had purchased 40 round trip greyhound bus tickets ny dc for the group, but greyhound will not make a refund. A greyhound bus that left on the 19th from johannesburg to matatiele, it had extra people that were sitting on the floor, and i was traveling with my 6 year old son when the driver requested me to move him from the chair, and when i told him that i have paid for him it was a big issue but my worry is we all book why all of a sudden there were extra people, and it was the fat. Another bus was in arcata, but no driver was available. No shouting, being loud, or generally disturbing the driver or other passengers. Prior to embarking on my first greyhound bus journey i read the paragraphs of complaints towards the company. I normally ride the train, but i figured i would try the bus. Consold falling apart equipment upper management very uncaring does not care nor do anything about moral. When the blizzard had occurred in nevada on 11719, hundreds of greyhound passengers were left stranded with no. Hour long delays, shuffling on and off the bus and a. I want to file a lawsuit against the greyhound bus lines. Bus operator driver current employee florida october 26, 2019.
And the filthy conditions of the greyhound stations and buses also are a germ petrilab in motion. Bus driver was rude, called passengers dumb, and continuously harassed passengers. There are 6 ways to reach greyhound across 3 communication modes. Greyhound complaint letter frances harris 10278 croydon way rancho cordova, ca 95670 916 3635401 11919 to whom it may concern. Union is corrupt and turns a blind eye to the company not following the bargaining agreement. What bothered me the most is that the bus driver which is a clear representation of the greyhound bus company being that he is an employee had no remorse for the people that had to stand for an hour and 30 minutes as if it was ok. The passengers and the driver safely disembarked, shaken, but in good health. Inept driver ignores safety, allows chaos injured elderly passenger abused, abandoned at 2. In response, defendant sent another bus to replace the first, but greyhound personnel were initially unable to locate the key to open to the door to access the lift for this.
I am a former greyhound bus driver and the stories told by the author brought back many memories. Find greyhound bus information including bus schedules, routes, prices, and book official. Leaving the drivers to take the brunt of customer complaints with no support. Gradys stories of travel,brotherhood,community service,courtesy,and life ring true in my mind. In order to be out of harms way, the driver was able to. This is a stickler for us no unruly behavior on the bus. In case you didnt realize there was an alternative, the best phone number for greyhound customer support is 2148498966. Please call us if you feel your driver isnt or wasnt driving safely. Complaint filed by the united states against greyhound. Absolutely no alcohol, drugs or weapons anywhere on the bus including in your checked baggage. Greyhound bus driver former employee chicago, il november.
All was going well, nice scenery, i was listening to songs on my computer through a headset, and enjoying the scenery. Buyer beware, i have never posted a complaint of this nature, but i feel obligated to do so because of my experience with greyhound. Greyhound bus driver quits with passengers on the bus and leaves them stranded. After 10 years it was time for a change, ive enjoyed working at greyhound and worked with a lot of great people its a very diverse company with a lot of different sectors, its a very old company and is the largest bus transport provider in australia, the pay is not bad but expect to work long hours and no family life balance with working weekends just the normal routine. Greyhound complaints bad service south africa report. I was made aware that i would be lucky to get a regular run within the. Greyhound customer service complaints department hissingkitty. Have your bus route information and reservation number handy it will help us track the specific. Everything this company does is logical and sensible. However, the bus was approximately 45 minutes late, which made us late for the show we were attending. So far i have stayed away from home for 3 months straight.
A safety complaint is related to the mechanical condition of the bus bald tires, brakes that might be faulty, lights not properly operating, etc. If you ever want to know how americas poor are treated, take a. Safety is really important to us, so thanks in advance for letting us know. Driving for greyhound, you will be able to see new places, meet interesting people and enjoy the journey from the best seat in town. Greyhound complaint contacts like phone, email and support form.
Have your bus route information and reservation number handy it will help us track the specific bus and driver. Extremely rude, yelling at passengers, extremely rude to customer who appeared. I anticipated the worst possible experience to prepare myself and it ended up being exactly what happened. With free wifi service, power outlets, and extra legroom, greyhound lines is sure to provide you with a convenient and comfortable bus travel experience. Jason levitis emailed me recently from greyhound bus no. Then when the bus breaks down theyll call a road service tech and another relief bus costing hundreds of dollars or more which saves the company a bundle. Complaint filed by the united states against greyhound lines, inc. Well, when the bus finally arrived, the driver did not even acknowledge the economy extra ticket. During one trip, the greyhound bus driver, together with other greyhound employees, were unable to operate the wheelchair lift to allow the. Greyhound bus driver quits with passengers on the bus and. During one trip, the greyhound bus driver, together with other greyhound employees, were unable to operate the wheelchair lift to allow the traveler to board the bus. I dropped a car off for a friend in colorado springs and was told there was a greyhound bus that went to union station in denver. The bus station in colorado springs should be in the third world. The bus driver tells a seated passenger to pull up his pants.
Ive taken greyhound several times before, and it feels like it gets worse every time. Ta bus driver plant operator former employee greyhound wheatstone project onslow wa 3 june 2016 breatho check,pre start bus,pick up and transport workers onto site,clean bus,check bus. Greyhound dealt with it and put me on the next bus to cleveland which was at 9. Charging ports dont work, rude bus drivers, no customer service ss what so ever and i mean its over 12 hours on the road. We dont let animals on board not even greyhound puppies. I was hired with full awareness that i will be away from home often. Greyhound lines, inc is the largest bus operator in north america with over 3,800 destinations. As soon as we pulled away from the station the bus was making a really bad sound, was unsafe. At the end of january i paid extra money to buy 2 refundable bus tickets to new york. These are experiences that stay with you for life and as a valued member of our driving team, youll have added satisfaction of helping your passengers make lasting.
Greyhound is the largest north american provider of intercity bus transportation, serving more than 3,800 destinations across the continent. Greyhound provides customer service by email and also by phone. A new driver came on duty, left passengers in a running bus for over ten minutes with the door locked. Many of greyhounds passengers are unwashed and stinky and it would seem that they would be much more likely to be carriers of the coronavirus. Any suggestions i was thrown off the greyhound bus in san luis obispo on my way to oakland for asking the driver a question. Poor planning and constant equipment issues that take forever to fix. Know your limited rights when it comes to greyhound buses. You should report a bus safety issue you observe as soon as possible, but at least within 60 days.